The provincial government introduced new software to help reduce surgical backlogs at eastern Ontario hospitals

The software, in collaboration with hospitals across the region will integrate with existing hospital IT systems to get an overall picture of backlogs, speed up wait times and help identify bottlenecks at various stages of the surgical process.

The Ontario government is funding the implementation of new software across hospitals in eastern Ontario to help reduce surgical backlogs.

This innovative first-in-Ontario surgical waitlist HUB, built by Novari Health, consolidates patients waiting for surgery into a real-time regional wait list system using interactive mapping and analytics tools. The HUB, which will improve the coordination of surgical services between hospitals in eastern Ontario, means patients may be able to receive their surgery sooner at a different hospital. In addition to this regional HUB, technology built by Ontario Health will also improve waitlist management across the province.

“Integrating this made-in-Ontario software in hospitals across eastern Ontario will mean shorter wait times for patients awaiting surgery and a more efficient use of hospital resources,” said Sylvia Jones, deputy premier and minister of health of Ontario. “This is an excellent example of the innovation we are calling for, all with the goal of improving our health system and creating a better experience for the patient.”

The software, in collaboration with hospitals across the region will integrate with existing hospital IT systems to get an overall picture of backlogs, speed up wait times and help identify bottlenecks at various stages of the surgical process.

All regional hospitals that perform adult surgeons will be included in the Champlain Centralized Regional Surgical Waitlist Management “HUB” initiative. Hospitals and their individual surgical wait lists are being onboarded in phases.

The initial phase included Hôpital Montfort, the Queensway Carleton Hospital and the Cornwall Community Hospital. In the coming weeks, The Ottawa Hospital and the Hawkesbury and District General Hospital will be on board. Once these hospitals are live on the system, they will be joined by:

  • Almonte General Hospital
  • Arnprior and District Memorial Hospital
  • Carleton Place and District Memorial
  • Deep River and District Hospital
  • Glengarry Memorial Hospital
  • Kemptville District Hospital
  • Ottawa Heart Institute
  • Pembroke Regional Hospital
  • Renfrew Victoria Hospital
  • Winchester District Memorial Hospital

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